The Lodge Red Hook
Live Site
Call Us
+1 718-675-5200
Address
17 Seabring St, Brooklyn, NY 11231, USA, New York, usa
Listed in Categories
usatalika
- 3 Views
- 501 Listings
- 0 Followers
About the Business
In a commercial area off I-478, this down-to-earth hotel is a mile from The Bell House concert venue and 2 miles from the Brooklyn Bridge.
Straightforward rooms with wooden floors offer flat-screen TVs, coffeemakers and Wi-Fi. Upgraded rooms add city views.
There's a laid-back sitting area in the lobby. Parking and continental breakfast are available.
Hotel Room
Reviews from google
Location & Hours
| Mon | 24 hours - 24 hours |
|---|---|
| Tue | 24 hours - 24 hours |
| Wed | 24 hours - 24 hours |
| Thu | 24 hours - 24 hours |
| Fri | 24 hours - 24 hours |
| Sat | 24 hours - 24 hours |
| Sun | 24 hours - 24 hours |
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Veronica Fernandes
30 Nov, 2024We stayed at the Lodge Red Hook twice, had a great experience both times. Ericka, Anna Silvia, Roy, Niki, the electrical engineer lady and the rest of the team are all kind and helpful. The location is perfect for cruises from Brooklyn Cruise Terminal. Breakfast is good, the hotel is very clean. 10/10 would stay again.
Vincent Sperrazza
01 Dec, 2024Very nice hotel. We'll stay there again as it's close to family in Brooklyn. Clean rooms, excellent service, reasonable price. the included breakfast was a pleasant surprise, as it was much nicer than the usual "breakfast included" in some of the larger chains.
Dan Googleman
06 Dec, 2024Review is for the hotel reservations policy, I was unable to stay at the hotel due to a reservation error (Check in date was 1 day off from intended stay). Booked with 3rd party website, so attempt to correct with a call and with a message through the booking app (see attached image) ultimately failed due to the policy. Lodge Red Hook customer rep claimed "any changes on reservations from 3rd party websites are not possible, including date corrections." Actually, consumer protection laws generally allow any changes/cancellations within 24~72 hours depending on jurisdiction, but I had noticed about 1 month after booking, which was still 3 months in advance of intended stay. After receiving a refusal to the written request (see image), I called the 3rd party website whose agent, Angela, said it was in fact possible to make the change if the hotel were willing and she offered to call the hotel on my behalf. I accepted and a few minutes later, she called me back and claimed "the hotel worker refused to make any corrections and yelled at me over the phone." The hotel was not fully booked on either the erroneous dates or correct dates at any time, including the day of the reservation (I checked!). It is neither "unfair or inconsistent to past, present or future guests" if hotel management corrects booking errors on 3rd party websites, so please stop writing that here and in other responses. In the interests of any potential future guests, I would like to point out that any hotel which only needlessly adheres to its own business rules while ignoring other rules, such as English grammar, seems self-serving and is a bad look for a customer-facing business. My consulting fee is waived: "You're welcome." Lastly, maybe don't list rooms on the 3rd party websites at all if you are so concerned about fairness and consistency for your guests. Replies were prompt, +1 star. PS--please retrain whoever yelled at poor Angela from the 3rd party booking website. She seemed nice and didn't deserve that.
Groschi
04 Oct, 2024Excellent stay! Big and comfy beds, very clean place. Great location for cruise guests as well, bus stop around the corner, ferry 10min walk. Great neighborhood with cool restaurants, coffee shops and so on... Biggest Plus: one, if not the best breakfast we ever had in the states! Great variety, fresh stuff and extremely friendly staff! Highly recommended!!!
Amanda Andrews
18 Nov, 202413 min walk to cruise port. Fresh, varied breakfast, but crowded at times. Complementary bottles of water are always available Bed comfortable. Bathroom adequate. However, hand soaps, body wash & shampoos containers were all empty. Walk to restaurants. Was worried at first, but was a safe area.